Window and Door Showroom Sales Person

Job Category: 
Window and Door
Job Location: 
Job Description: 


The Truitt and White Lumber Company is a 3 generation Family run business that has been selling quality building products to the building community since 1946. Our success is based on providing professional and knowledgeable service as we meet our customers building needs. We believe in building strong, honest, reliable and respectful relationships with our customers and employees. Our Marvin Design Gallery features, promotes and sells, Marvin windows and doors as well Marvin Integrity windows and doors. We offer a variety of other non-competing brands such as Milgard Vinyl Windows, d Velux Roof windows and LaCantina doors. The showroom also supports our custom pre-hung door shop.    

Job Summary

As a full time Window and Door Sales person, your focus will be promoting and selling our full range of Showroom products to our homeowner consumer base, professional builders and commercial clients. The job will require an outgoing friendly personality, good listening skills, accuracy and an ability to learn retain and explain product details. You will need a professional attitude, a pleasant disposition and good communication skills when working face to face or on the phone with clients. You will need good computer skills to process orders and research product information. You will need to be able to work in a team environment and be able to multi task when responding to customer needs. While some experience in selling millwork and building materials background is preferred, we also believe in working with and developing people with strong core attributes that are willing to learn and grow within our company. 

Core Competencies

Outgoing friendly personality, customer service skills, detail orientation, ability to learn and understand technical information and drawings, professional attitude, teamwork, dependable, problem solving, computer skills, communication skills, process skills, product knowledge retention, time management

Basic Responsibilities

• work with customers to understand their door and window needs

• understand project requirements and budgets

• provide helpful information and focus

• provide contractor referrals 

• prepare quotes for customers in a timely manner 

• follow up on active quotes

• work with support staff to process orders

• respond to phone and internet inquiries

• work with product reps as needed

• work with service department as needed

• participate in ongoing product knowledge development

• work with management as needed

• follow up with customers on active orders as needed

• work with door shop as needed

• create purchase orders

• work with the receiving department as needed

• work with the dispatch department as needed

• work with the credit department as needed

• participate in after-hours sales meetings/training as needed

• participate in customer sponsored events as needed

• go to a jobsite if needed


Qualifications and Requirement’s 

To perform this job successfully an individual must be able to meet or perform the following essential requirements.

• Education: 2 years college 

• Work Experience: 5 years in customer service sales rolls preferably within the building products or millwork industry

• Computer Skills: Proficient in Microsoft office based products and Point of Sale systems

• Language Skills: Proficient in English reading, writing and speaking and uses professional business grammar, communicates in a friendly and helpful manner, fluent in Spanish is a plus

• Math Skills: add, subtract, multiply and divide using whole numbers and fractions and compute rates ,ratios and percent’s

• Physical Demands: Able to sit or stand for extended periods, converse with people in person and by phone, use a computer, bend and kneel occasionally, walk on uneven ground, walk up stairs, reach and  grasp and use tools like a tape measure, ride in and/or drive a car, occasionally be around noisy equipment, lift up to 30 pounds occasionally, work inside or outside, travel

• Mental/Emotional Demands: Able to work closely with others in a team environment, work within deadlines and time constraints, work with demanding people or stressful situations while maintaining a positive attitude

• Licenses: Current class C CDL and maintain an insurable driving record

• Training: Some ongoing product training will be required that may involve traveling to the supplier or manufacturer. In house training will be provided on a timely basis and may require mandatory after-hours participation.

• Work Schedule: 8am to 4:30pm Monday –Friday and some Saturdays 8am-12 noon, overtime will be used as needed

Compensation and Benefits

• Work at a great company with great people

• Opportunity to grow and develop

• Competitive wage and benefit package

• Compensation commensurate with experience

• Paid vacation and Holidays

• Medical and Dental Insurance plans

• 401K Retirement plan 


The statements herein are intended to describe the general nature and level of work being performed by this job assignment. This is not to be construed as an exhaustive list of all responsibilities, duties and skills required. The employee may perform other related duties as required to meet the ongoing needs of the Truitt and White Lumber Company.