In the world of building materials, a long-established name that has stood the test of time is Truitt & White. For more than seven decades, the company has provided the San Francisco Bay area with high-quality lumber and building materials for professional builders.
Their commitment to their customers, particularly professional builders, is evident in their exceptional customer service. This commitment is the keystone of their long-standing reputation, forming the foundation of a thriving business that’s been in operation since 1946.
Unwavering Commitment to Quality
Truitt & White’s dedication to quality is clearly seen in their product offerings. Their extensive catalogue, ranging from stock doors and skylights to decking and hardware, is a testament to their dedication to provide customers with the highest quality materials. The company also boasts a specialization in wholesale window supplies, with an emphasis on Marvin Windows known for their expansive color options and durable materials like fiberglass.
Truitt & White’s commitment extends beyond the sales floor, ensuring their customers are fully equipped to make the best decisions for their projects. Their user-friendly website serves as a comprehensive resource, hosting everything from product information and brand details to a robust FAQ section.
Exceptional Customer Service – An Enduring Tradition
At Truitt & White, customer service isn’t just a department; it’s a philosophy that permeates every aspect of their business. This is readily apparent in the glowing testimonials from satisfied customers who appreciate the company’s dedication to service excellence.
One unique way Truitt & White delivers their exceptional service is through hosting special events, such as the Festool Demonstration Event. These events allow customers to see products in action, learn from experts, and ask questions about tools and materials. By providing these opportunities, Truitt & White goes beyond being just a supplier and becomes a partner to builders and contractors, further cementing their commitment to exceptional customer service.
Catering to Professional Builders
Understanding the unique needs of professional builders has allowed Truitt & White to tailor their services to this demographic effectively. Their Berkeley store is a comprehensive one-stop shop that has everything a contractor or builder could need. They offer local delivery and custom door milling services, emphasizing the fact that they are more than just a supplier; they are a business partner that supports builders in achieving their project goals.
Connecting the Community
In an age of automation and impersonality, Truitt & White keeps the human touch alive through their active engagement with customers. With two locations in Berkeley and a lively newsletter, the company ensures they are always accessible and connected with its customer base.
Additionally, Truitt & White’s involvement in community projects reflects their belief in the importance of giving back, reinforcing their dedication not only to their customers but also to the community at large.
Truitt & White’s commitment to exceptional customer service extends far beyond the simple exchange of goods. This long-standing provider of building materials in the San Francisco Bay area fosters genuine relationships with its professional builder clients, supporting them with a comprehensive range of products, resources, and services.
Their enduring tradition of customer service excellence and their understanding of the unique needs of their clients make them a preferred choice for contractors and builders alike.
