I needed a replacement part for an older Marvin window. Eric and the young lady in the receiving department were able to help me find the part that I needed. I had also recently ordered a part for a different Marvin door and Truitt and White was able to order the parts that I needed. I've dealt with other suppliers in the past and the customer service here is "heads and shoulders" above the others.
The Truitt & White service team was amazing! They were friendly, professional and very easy to work with. I love my patio doors! I would highly recommend them.
Truitt and White is the real thing, a full lumberyard with a huge selection of lumber and plywood you cant find anywhere else, hardware, tools, and tons of custom order fittings, windows and doors and just about everything else you would hope to find at a Building Supply outlet. The staff is very knowledgeable, the yard and store is neat, uncluttered and well organized, and it’s only a very short wait for expert help with building materials sourcing and construction know-how.”
"The level of service @ Truitt & White is superior! My fiance and I went to several other lumber companies before, looking for interior doors & baseboards. Not a single one could answer our questions or give us general information on different options.
As soon as we walked into Truitt & White, Terrace introduced herself and got right into helping us. Within minutes we had a better idea of what door style we liked. After we left, Terrace sent a follow up email with the door we discussed and has been exceptional at answering our questions, via email, since. We are getting ready to order our Shaker style interior doors and could not be more thrilled!
If you are a homeowner looking for any lumber products, I strongly recommend Truitt and White! They will make your project so much easier! We are first time homeowners in Oakland and will use Truitt and White for all of our projects!
Truitt and White's retail store is a hidden gem in Berkeley and I am writing to thank the person who works in the fastener department. A very knowledgeable sales person, which is a rarity in today's retail environment, he took the time to show me deck screws and a counter sinking tool that worked to reduce cam out. As a result of his assistance, I was able to drill and drive the screws into my deck boards. I greatly appreciated his help.
"Knowledgeable staff, quality goods."
"Only high quality products. The best lumber in the east bay. Save time and energy by buying here. Service is top notch. Drive up to your materials and they will load it...Small footprint so no long walks. Please don't go here. I want this place all for myself ;-)"